I have ordered lots of times before and find the resources excellent and helpful. This time however I couldn't download the slides as I kept getting an error message to say 'word could not support the file size.' Consequently I have a plan and worksheets but no teaching resources, which was the bit I wanted! I have emailed for advice but am stuck for now. This will make me wary of ordering again in case the same thing happens.
Hi Nadine, thank you for your comments. We're sorry to hear that you're having difficulty with downloading the slides - we have emailed you with some advice, and we have also sent you the slides as attachments. If we can help you further, please do not hesitate to contact us again at email@example.com.